With the ability to access them anywhere, anytime.
ImageRight was built purposefully as an insurance document management system to allow you to focus on the work that matters most.

Why ImageRight?
Designed for insurance. Loved by users.
ImageRight is an insurance document management system that enables modern document management and workflows for claims, underwriting, and distribution.
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Intelligent workflows
ImageRight insurance workflow software gets the right work to the right person at the right time.
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Process automation
Stop repeating tasks and double-entering data.
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Real-time insights
Make informed using business-critical data and insights.
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Anywhere access
Log in securely away from the office.
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Modern user experience
Standardize processes so your team can get more done.
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Useful integrations
Integrate with other solutions with our open architecture and 500+ APIs.
Welcome to the next generation of insurance document management.
- Always secure & compliant: ImageRight is always up to date with the latest in security and compliance.
- Better, faster workflows: ImageRight is an insurance claims software and insurance workforce software that improves efficiency for underwriting and claims with reimagined processes that reduce clicks and simplify workflows.
- Intuitive, modern interface: Access ImageRight any time, any place via our new intuitive interface.
Save time and money when you ditch paper.
ImageRight's browser client allows you to be more agile, more efficient, and more productive from anywhere.

Of survey respondents agree that ImageRight saves them time, allows them to get more done, and helps them to be more organized.
Workflow management
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Make sense of your documents, your workflows, and your data.
- Eliminate stacks of paper with intuitive file structures and document routing.
- Stop using the copier by keeping your documents stored securely.
- Configure workflows until they make sense for your business.
- Find your files where you expect them to be.
- Stop double-entering data.
- Access your work and files anywhere, anytime.
Integration
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Work with the software you're already using
- Integrate with existing software.
- Move data between programs.
Best practices
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Understand where your time is going
- Analyze your work in real time.
- Empower employees to do the work that really matters.
- Send work where it needs to go.
- Build custom workflows based on industry best practices.
Data insight and analysis
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Watch and learn from business analytics reports
- See where your work is moving well and where it’s getting stuck.
- Understand who is finishing tasks and who needs support.
Watch and learn from business analytics reports
- See where your work is moving well and where it’s getting stuck.
- Understand who is finishing tasks and who needs support.
What our customers say
Work smarter, not harder
Focus on people, not paperwork
[ImageRight] has enabled my team to manage tasks, reprioritize them based on business needs, route them appropriately, and take action. As a result, we've maintained strong relationships and transparency in our workflow and business volume, capturing insights into our partners' needs and focusing our efforts on important tasks with custom priorities.Heather G., People Leader,
United Healthcare
See top features of ImageRight in action
Frequently asked questions
What is insurance document management?
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Insurance document management is the process of organizing, storing, and retrieving insurance-related documents. It involves using technology to manage the entire document lifecycle, from creation to deletion. ImageRight provides a comprehensive solution for insurance document management.
Why is a document manage system important for MGAs and insurance carriers?
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Enterprise Content Management (ECM) is a critical tool. By implementing an ECM solution, insurance carriers and MGAs can:
- Enhance operational efficiency: Improve workflows, reduce manual tasks, and accelerate processes across the organization.
- Improve risk management: Effectively manage and mitigate E&O risks by centralizing and organizing critical documents.
- Strengthen compliance: Ensure adherence to complex regulatory requirements by maintaining accurate and accessible records.
- Boost customer satisfaction: Provide faster and more accurate service by quickly accessing and sharing information with customers.
- Reduce costs: Lower operational expenses by eliminating paper-based processes, reducing storage costs, and improving employee productivity.
What is Enterprise Content Management (ECM) for insurance?
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Enterprise Content Management (ECM) is a strategic approach to managing an organization's digital content. For insurance carriers, MGAs, MGUs, program administrators, and wholesalers, this means efficiently storing, accessing, and managing critical documents like policies, claims, and customer records. ECM solutions, like Vertafore’s ImageRight, accelerate workflows, improve productivity, and enhance compliance.
How does ImageRight work?
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ImageRight is ECM and workflow automation software that simplifies complex insurance workflows by:
- Centralizing document storage: Securely stores all of your documents in a unified location.
- Making document access more efficient: Provides easy, secure access to documents from any device, at any time.
- Automating workflows: Automates routine tasks, reduces manual effort, and expedites processes.
- Providing advanced search capabilities: Enables your staff to quickly find specific documents using powerful search tools.
- Securing information: Protects sensitive information with advanced and robust security features.
How does insurance document management work?
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Insurance document management typically involves the following steps:
- Content capture: Digitize paper documents and capture electronic content such as emails, PDFs, photos, forms, word documents, and more.
- Document indexing: Assign metadata to documents for easy retrieval.
- Document storage: Store documents in a secure, centralized spot.
- Document retrieval: Quickly find specific documents using advanced search capabilities.
- Document workflow: Automate document workflows to improve efficiency.
- Document retention: Ensure that documents are kept for the legally required period and then disposed of properly, minimizing legal exposure and storage costs.
Which departments benefit from ImageRight?
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ImageRight can benefit various departments within an insurance carrier, including:
- Underwriting
- Claims
- Compliance
- Customer service
- IT
How can I learn more about Vertafore’s ImageRight?
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By leveraging ImageRight, insurance carriers can achieve significant improvements in efficiency, productivity, and customer satisfaction. To learn more, contact us today to connect with an expert.
By leveraging ImageRight, insurance carriers can achieve significant improvements in efficiency, productivity, and customer satisfaction. To learn more, contact us today to connect with an expert.
Keep exploring: ImageRight resources
Infographic
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Blog
Top 3 ways carriers use insurance document management
Insurance document management is all about making your paper files, PDFs, ACORD forms, and images easily accessible so you can support all your organization’s critical functions. A robust content management tool is the solution you might not have known you needed. Read the blog
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On-Demand Webinar
MGA Systems + ImageRight enterprise content management in its most effective form
Competitive MGAs depend on purpose-built content management systems that can keep pace with the leading edge of the insurance industry. In this webinar, learn about pairing solutions for more comprehensive content management. Watch the webinar
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Success Story
U.S. Risk uses ImageRight to streamline workflows
Learn how this specialty lines underwriting manager and wholesale broker headquartered in Dallas, TX revolutionizes its MGA operations with ImageRight and AIM to streamline workflows. Read the success story